Contact Us

There are 3 easy ways to contact us:

1. Give us a call toll-free at 1-877-231-2809, Monday-Friday, 9:00 am - 9:00 pm ET or,

2. You may contact us by writing to:

Customer Service
4501 Forbes Blvd.
Lanham, MD 20706

Please include your full contact information (full name, mailing address and phone number) so that we may assist you

3. E-mail us with your full contact information at CustomerService@encoremarketing.com

To cancel your Membership at any time call Customer Service toll-free at 1-877-231-2809, Monday-Friday, 9:00 a.m. – 9:00 p.m. ET. Or feel free to send us an email with "Cancel Membership" in the subject line and your full contact information* to customerservice@encoremarketing.com. Please note that if you cancel your membership, you will immediately lose any benefits or discounts of service.


*Full contact information includes:

First and last name
Full mailing address, including zip code
Telephone # where we may contact you
Email address (if you have one)

For questions about any of your benefits, please call 1-877-231-2809 Monday – Friday, 9 am – 9 pm ET